The mark

Three tiers of certification.

A single mark, awarded at the level an asset genuinely reaches — from meeting the law, to designing for everyone, to matching the best in Europe. Each tier is verified, time-bound and re-audited; none is permanent, because accessibility is a state you maintain, not a plaque you keep.

Tier I

Compliant

Meets the statutory floor of Indian law across every relevant domain.

RPwD Act 2016 accessibility duties satisfied
Built form to Harmonised Guidelines 2021 & NBC 2016
Digital to IS 17802 & GIGW 3.0 (WCAG 2.1 AA)
Document review + baseline on-site verification

Valid 3 years · annual self-declaration

Tier II

Universal

Compliant, and demonstrably usable by everyone — verified in use.

All Tier I requirements met
Scored against the 7 Principles across all 5 domains
Co-audit walkthrough with persons with disabilities
Continuous journey verified end-to-end

Valid 3 years · mid-term surveillance audit

Tier III · Gold

Design for All

Matches or exceeds European and international standards, with accessibility embedded as organisational process.

Built form to EN 17210, CEN/TR 17621 & ISO 21542
Digital to EN 301 549 & WCAG 2.2 (AA, AAA where feasible)
Design for All process (EN 17161) demonstrated
Full independent audit + user panel + design review

Valid 3 years · annual surveillance + re-audit

00Registered / In Auditapplied, scoped and self-assessed; not yet certified. Listed as 'in progress' on the registry.Provisional
01Compliantthe legal minimum, independently confirmed.Tier I
02Universalworks for everyone, proven with users.Tier II
03Design for All · GoldEuropean standard, the best in India.Tier III

The public Access Registry

Every certified asset is listed publicly with its tier, domains covered, validity and audit date — so a person can know, before they travel, whether a place will work for them.

The mark of assurance

Certified assets may display the Universal Access mark and tier at their entrance and on their digital properties, linked to their registry record for verification.

Surveillance & renewal

Certification is monitored through its validity period and lapses if standards slip. A complaint of inaccessibility can trigger a review at any time.

Who should certify

Government offices, hospitals and health centres, schools, colleges and universities, courts, transport terminals, banks and consumer-service outlets, tourism and hospitality venues, places of worship, public parks and beaches, cultural and sports venues, and any public-facing website, app or kiosk. For new construction, an audit at design stage is far cheaper than remediation after occupancy — and, under s.44, may be required to occupy at all.

Universal Access

Universal design and accessibility audit & certification for India's public places, services and digital systems.

Convened by

The Institute of Human-Centred Design
IUCDS, Mahatma Gandhi University

Governance

Aligned with the RPwD Act 2016 and the Accessible India Campaign
Also serving the UAE ↗
dic@hcd.institute

© 2026 Universal Access — a joint initiative of The Institute of Human-Centred Design and the Inter University Centre for Disability Studies, Mahatma Gandhi University. Aligned with the RPwD Act 2016 and European accessibility standards.

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