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Pro bono programme · DIC Hub, IIT Hyderabad
Design thinking for the people who serve the public.
A pro bono, two-day immersion at DIC Hub, IIT Hyderabad for civil servants, elected representatives and public-service aspirants. Bring a real public challenge; leave with a tested prototype and a plan.

The programme
Bring a real public challenge. Leave with a tested prototype and a plan.
Participants bring a real governance or service challenge and work through the full design thinking process with DIC Hub faculty, ending with a prototype, peer feedback and an action plan they can take back to their office or constituency.



Who it's for
For everyone who shapes public service.
Administration
Civil administrators
IAS, IPS and allied officers; state services such as the Kerala Administrative Service; district and municipal administrators.
Representation
Elected representatives
MPs, members of state assemblies and panchayats, and party or public-works functionaries with a genuine public-service record.
The next generation
Young aspirants
People preparing for a career in public administration or public life.
Schedule
Two days, six stages.
| When | Stage | What happens |
|---|---|---|
| Day 1 · Morning | Frame | Framing the public challenge: what HCD is, why it matters in public administration, and framing around the citizen. Method: stakeholder mapping. |
| Day 1 · Midday | Listen | Learning from citizens through interviews, observation and synthesis. Method: insight synthesis. |
| Day 1 · Afternoon | Define | Defining the real problem. Checkpoint: problem statement reviewed by faculty and peers. |
| Day 2 · Morning | Ideate | Facilitated ideation with DIC Hub faculty, narrowing to a feasible direction. Method: co-creation with peers. |
| Day 2 · Midday | Build | Prototyping in the DIC Hub studios, tested with the group. |
| Day 2 · Afternoon | Share | Jury share-out and action plan. Takeaway: a repeatable method. |



Outcomes
What you take away.
Credential
Certificate from DIC, IIT Hyderabad
Recognising completion of the immersion.
Prototype
A tested solution
A prototyped, peer-tested response to a real challenge.
Method
A repeatable process
A design thinking method you can run again with your own teams.
Access
Faculty and studios
Two days with DIC Hub faculty and studios.
Registration
Register your slot.
- FrequencyEvery 2 months, at DIC Hub, IIT Hyderabad and other locations.
- CohortA minimum of 10 participants, first come, first served.
- On campusLodging and food on campus can be arranged; we share the details when we confirm your slot.
- Pre-immersion packSent after your slot is confirmed.
01
Register by email
Tell us your role, the challenge you want to work on, and your preferred location and month.
02
Slot confirmation
We confirm your slot by email and send the pre-immersion pack.
FAQ
Common questions.
Is the programme pro bono?
Do I need a design background?
What certificate do I receive?
How often does it run?
How do I register?
Register