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OD Certification · Organisation Design & Development
The OD certification that designs organisations, not org charts.
A 12-week, live online organisation development certification for HR, OD and L&D leaders, founders and public-sector managers. Learn to see organisations as human systems, then redesign structures, roles, culture and change with the tools of human-centred design.
Who it's for
HR, OD and L&D leaders, founders, consultants and public-sector managers.
01
HR, OD and L&D leaders
Who want to move from running programmes to redesigning how the organisation actually works.
02
Founders and business heads
Scaling a team past the point where informal ways of working still hold.
03
Public and institutional leaders
Reforming departments, universities, hospitals and public services around the people they serve.
Curriculum
3 phases. 13 modules. One real project.
See, then design, then change. Every module mixes a live session, a studio exercise and a step of your capstone on a real organisation.
Phase 1 · Weeks 1–4
See the system
Before you change an organisation, learn to see it as it really works.
Phase 2 · Weeks 5–8
Design the organisation
Redesign the parts people feel every day.
Phase 3 · Weeks 9–12
Lead the change
Prototype change, test it small, then scale what works.
Phase 1 · Weeks 1–4
See the system.
Before you change an organisation, learn to see it as it really works.
01
Human-centred design for organisations
Why organisations are designed systems, and how HCD changes what you notice, ask and change.
02
Systems thinking and mapping
Stakeholder and ecosystem maps, feedback loops, leverage points and causal loop diagrams.
03
Organisational research
Interviews, shadowing, diaries and workplace ethnography. Evidence over opinion.
04
Behaviour at work
Behavioural science, group dynamics, power and motivation: the forces beneath the structure.
Phase 2 · Weeks 5–8
Design the organisation.
Redesign the parts people feel every day.
01
Structure, roles and decisions
Operating models, team topologies, decision rights and spans of control.
02
Employee experience
Journey maps for hiring, onboarding, growth and exit. Design moments that matter.
03
Internal services and processes
Service blueprints for the processes that slow people down, from approvals to support.
04
Culture, rituals and ways of working
Make values visible in meetings, rituals, spaces and everyday routines.
05
Work redesign with AI
Human and AI teams: which work to automate, augment or keep human, and how roles change.
Phase 3 · Weeks 9–12
Lead the change.
Prototype change, test it small, then scale what works.
01
Co-design and facilitation
Workshops and large-group methods that let people shape the change they will live with.
02
Prototyping organisational change
Pilots, role-plays and service prototypes: test a new structure before you roll it out.
03
Measuring change
Signals, metrics and sensemaking that show whether the redesign is working.
04
The practitioner as designer
Consulting craft, ethics, presence and influence. You are part of the system you are changing.
Theory and frameworks
The ideas behind organisations that work.
You'll learn the theory designers rely on, and use it on real work.
- Systems thinkingLeverage points · soft systems methodology · viable system model
- Organisation designStar model · sociotechnical systems · operating models · team topologies
- Organisation developmentAction research · appreciative inquiry · models of change
- Behaviour and groupsGroup dynamics · psychodynamics · behavioural economics · social networks
- Human-centred designDouble Diamond · journey maps · service blueprints · co-design
- ComplexityCynefin · safe-to-fail experiments · sensemaking
- Future of workHuman and AI collaboration · hybrid work · skills-based organisations
Capstone
One real brief, end to end.
You bring one real challenge from your own organisation: a team that doesn't work, a process people avoid, a culture you want to shift. Across 12 weeks you research it, map the system, design a change, prototype it with the people affected, and present the result to faculty and peers.
Anchor faculty
Led by Prof. Deepak John Mathew.
Anchor Faculty
Dr Deepak John Mathew
Professor at IIT Hyderabad, where he helped set up the Department of Design, and Principal Design Investigator at the Design Innovation Centre (DIC) Hub. He holds a PhD in design education and is a Founding Board Member of HCD Institute.
He has spent his career designing institutions as well as courses, building departments, programmes and labs from the ground up. He anchors this certification: shaping the curriculum, leading the studios and reviewing every capstone.
Mentors & guest faculty
The people behind the programme.
Faculty, researchers and practitioners from HCD Institute and DIC Hub, IIT Hyderabad mentor every cohort. Guest faculty join for individual modules.
Marsukola Kranthi Kiran
Member, DIC · Research Scholar, IIT Hyderabad
Research
Mathew Sebastian
Founding Board Member · Fellow, DIC Hub, IIT Hyderabad · NID alumnus
Human-centred designLinkedIn ↗
Dr Delwin Remedios
Professor, Department of Design, IIT Hyderabad · Head, Animation Lab
Faculty
Munwar Khan
Director, David Dunne Design Thinking Lab, Woxsen University · Former Head of Design, OPPO India · ex-Samsung, Huawei, Honeywell
Design leadershipLinkedIn ↗How it runs
Hybrid by design.
Join a studio weekend on campus at DIC Hub, IIT Hyderabad to co-design with your cohort and present your capstone, or complete everything online.
01
Learn live
Live online sessions with practitioners and faculty, recorded for catch-up.
02
Build
Studio projects on real problems, using AI tools at every step.
03
Get feedback
Mentor reviews and peer critiques on your work.
04
Immerse (optional)
Join us on campus at DIC Hub, IIT Hyderabad for an in-person immersion.
You'll leave with
Work you can show. Skills you can use.
- 01A system map and diagnosis of your own organisation
- 02A redesign tested with the people it affects
- 03A facilitation and co-design toolkit you can run on Monday
- 04A cohort of peers who redesign organisations for a living
- 05Certificate from HCD Institute × DIC Hub, IIT Hyderabad
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See the programmeQuestions
Before you reserve.
When does the next cohort start?
Is this an organisation development (OD) certification program?
How is this different from a classic OD certification?
Do I need a design background?
Is it only for HR professionals?
Who teaches the programme?
Will I get one-to-one support?
Can my organisation run a closed cohort?
Is the programme online or on campus?
What certificate do I receive?
How do I join?
OD Certification